Manager’s Messages

Do you need to report a service issue?

If you experience a roof leak or need to report a maintenance issue, please call Action Property Management at 949-450-0202 or email at communitycare@actionlife.com. You may also use the CHAT feature and chat a live representative by logging into the resident portal. We have a full support staff and on-call personnel ready to assist you.


RESERVING THE CLUBHOUSE

Have an upcoming an event and would like to reserve the Clubhouse? Contact Management to place a hold on the date you would like to reserve. You may email at managerassistantsoc@actionlife.com or call (800) 400-2284. The Clubhouse Agreement and Rules can be found on the Resident Portal.


Holiday Season Reminders

The holiday season is upon us. For most of us that means out of town guests, holiday decorations, parties and gift shopping. With how busy we can all get, we tend to forget the simplest things, so we wanted to share ways to help celebrate with less chaos and stress!

  • Lock your vehicles – To try and prevent from any unfortunate incident, we ask that you remember to lock your vehicle and remove all personal belongings with value out of public view.
  • Package theft – Unfortunately, mail and package theft during the holidays has become an issue. It only takes a moment for a thief to grab a package from a door step. If you are expecting a package or delivery, please arrange for someone to be home or have the package delivered to an alternative address.
  • Parking – Please be cautious of the Association’s Parking Rules. If you have guests staying, ensure they are parking in appropriate parking spaces to avoid any unfortunate towing incidents.
  •  Decorations – Inspect all holiday decorations and lighting before installing. It only takes a small wire or socket crack to cause a short circuit or fire.

Maintenance Requests

Have a service request?

You can open service request and check future status by visiting the Action Property Management Resident Portal. Don’t have a Resident Portal? Contact our Assistant Team to get set up at managerassistantsoc@actionlife.com.

Please keep in mind that your community has many ongoing Community Wide Maintenance that include building wood repairs, deck repairs/replacement, rain gutter/roof cleaning, and annual termite treatment. If your request falls under one of the Community Wide Maintenance items it will be addressed on the phased schedule for that item.


Office Closed for Labor Day Holiday

Our office will be closed on Monday, September 4, 2023, for Labor Day. If you need to report an emergency maintenance issue in the Association’s common area, please call us at (949) 450-0202 to be routed to an emergency on-call representative that can assist you. Our normal office hours will resume on Tuesday, September 5, 2023.

Have a very safe and happy Labor Day holiday!


Annual Tree Trimming

Earthco Arbor Care is scheduled to complete the annual tree trimming Thursday, August 24th and Friday, August 25th. Notices will be posted by the arborist company. Please be mindful of where you park in order to avoid falling debris during the trimming; and for safety reasons please be careful when driving past the tree trimming crew. The Board would like to thank you in advance for your cooperation while this necessary community maintenance item is completed.


SB326 INSPECTIONS

AD Magellan will be conducting balcony/deck inspections from Tuesday, May 30 – Friday, June 2, 2023 . Please see the attached notice. They will use ladders to gain visibility to your balcony. If you have a 3rd story balcony, please contact AD Magellan directly at 760-442-3128 to set up an appointment for the inspection. Thank you for your cooperation.


Important Information

Log in to your Resident Portal to view your account history and make payments, the governing documents, approved minutes and architectural specifications. If you have any questions or would like to report a maintenance issue, please contact our Community Care Department at (800)400-2284 or at communitycare@actionlife.com.


IMPORTANT NOTIFICATION

Effective January 1, 2023 all Association Notices, Agendas and important community information that would normally be posted on the community bulletin board is being posted on the Resident Portal.

Please log on to:  resident.actionlife.com

If you need assistance in creating an account, please contact Action Property Management at communitycare@actionlife.com


Holiday Season Reminders

It is that time of the year and the holiday season is upon us. For most of us that means out of town guests, holiday decorations, parties and gift shopping. With how busy we can all get, we tend to forget the simplest things, so we wanted to share ways to help celebrate with less chaos and stress!

  • Lock your vehicles – To try and prevent from any unfortunate incident, we ask that you remember to lock your vehicle and remove all personal belongings with value out of public view.
  • Package theft – Unfortunately, mail and package theft during the holidays has become an issue. It only takes a moment for a thief to grab a package from a door step. If you are expecting a package or delivery, please arrange for someone to be home or have the package delivered to an alternative address.
  • Parking – Please be cautious of the Association’s Parking Rules. If you have guests staying, ensure they are parking in appropriate parking spaces to avoid any unfortunate towing incidents.
  •  Decorations – Inspect all holiday decorations and lighting before installing. It only takes a small wire or socket crack to cause a short circuit or fire.

Have a wonderful and safe holiday season!


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