You can open service request and check future status by visiting the Action Property Management Resident Portal. Don’t have a Resident Portal? Contact our Assistant Team to get set up at managerassistantsoc@actionlife.com.
Please keep in mind that your community has many ongoing Community Wide Maintenance that include building wood repairs, deck repairs/replacement, rain gutter/roof cleaning, and annual termite treatment. If your request falls under one of the Community Wide Maintenance items it will be addressed on the phased schedule for that item.
Our office will be closed on Monday, September 4, 2023, for Labor Day. If you need to report an emergency maintenance issue in the Association’s common area, please call us at (949) 450-0202 to be routed to an emergency on-call representative that can assist you. Our normal office hours will resume on Tuesday, September 5, 2023.
Earthco Arbor Care is scheduled to complete the annual tree trimming Thursday, August 24th and Friday, August 25th. Notices will be posted by the arborist company. Please be mindful of where you park in order to avoid falling debris during the trimming; and for safety reasons please be careful when driving past the tree trimming crew. The Board would like to thank you in advance for your cooperation while this necessary community maintenance item is completed.
AD Magellan will be conducting balcony/deck inspections from Tuesday, May 30 – Friday, June 2, 2023 . Please see the attached notice. They will use ladders to gain visibility to your balcony. If you have a 3rd story balcony, please contact AD Magellan directly at 760-442-3128 to set up an appointment for the inspection. Thank you for your cooperation.
Log in to your Resident Portal to view your account history and make payments, the governing documents, approved minutes and architectural specifications. If you have any questions or would like to report a maintenance issue, please contact our Community Care Department at (800)400-2284 or at communitycare@actionlife.com.
Effective January 1, 2023 all Association Notices, Agendas and important community information that would normally be posted on the community bulletin board is being posted on the Resident Portal.
It is that time of the year and the holiday season is upon us. For most of us that means out of town guests, holiday decorations, parties and gift shopping. With how busy we can all get, we tend to forget the simplest things, so we wanted to share ways to help celebrate with less chaos and stress!
Lock your vehicles – To try and prevent from any unfortunate incident, we ask that you remember to lock your vehicle and remove all personal belongings with value out of public view.
Package theft – Unfortunately, mail and package theft during the holidays has become an issue. It only takes a moment for a thief to grab a package from a door step. If you are expecting a package or delivery, please arrange for someone to be home or have the package delivered to an alternative address.
Parking – Please be cautious of the Association’s Parking Rules. If you have guests staying, ensure they are parking in appropriate parking spaces to avoid any unfortunate towing incidents.
Decorations – Inspect all holiday decorations and lighting before installing. It only takes a small wire or socket crack to cause a short circuit or fire.
Action Property Management now has a live chat feature that homeowners can utilize during business hours on the Resident Portal at resident.actionlife.com. The live chat will connect you to a Community Care representative that can assist you with billing, maintenance, and other issues.
The project is scheduled to start on Friday, September 16, 2022, weather permitting. Phase 1 – Roof removal of all carports – NO PARKING WILL BE ALLOWED IN THE CARPORT SPACES on 9/16 from 8:00 a.m. to 6:00 p.m. Phase 2 – Padino repairs – 2 Bays/4 parking spaces – 9/19 to 9/28 from 7:00 a.m. to 5:00 p.m. Phase 3 – San Michele – 2 Bays/4 parking spaces – 9/29 to 10/10 from 7:00 a.m. to 5:00 p.m. Phase 4 – San Michele – 2 Bays/4 parking spaces – 10/11 to 10/20 from 7:00 a.m. to 5:00 p.m. Phase 5 – San Michele – 2 Bays/4 parking spaces – 10/21 to 11/1 from 7:00 a.m. to 5:00 p.m. Phase 6 – Caldaro – 4 Bays/4 parking spaces – 11/2 to 11/16 from 7:00 a.m. to 5:00 p.m. No parking will be allowed in the carport spaces during the above dates and times. Notices will be posted 48 hours prior to work starting in each section. If vehicles are not moved prior to the start of repairs, they will be towed at the owner’s expense. The Association and the contractor will not be liable for any damage to vehicles left in the carport area during work hours. The Board of Directors wants to inform all residents that parking will be limited during the times above. You will be able to park in your assigned space during non-work hours and on weekends. It is important that residents who have a garage utilize their garage for parking. Please understand that you and/or your guests may not have the ability to park within the community during this project. Should you have any questions, please contact Carmen Portela at 949-450-0202 or via email at cportela@actionlife.com.
Did you know you can sign up to have important Association documents sent to you via email rather than mail? If you would like to take advantage of this option, please sign into the Resident Portal at resident.actionlife.com and follow the following steps:
• Click on the yellow pencil icon next to “Consent For Email Distribution” listed under “Property Information” on the dashboard • Click “Yes” on the pop-up regarding Email Consent to consent to email delivery of all documents that the Association regularly publishes as specified in the California Civil Code
You can also sign up to receive e-statements rather than receiving paper statements each month in the mail on the Resident Portal. To sign up for e-statements:
• On the Resident Portal Dashboard, click on the green button next to “You are not signed up for e-statements” that says “Sign Up Today!” • Verify your email address and click “Subscribe”
Thank you for contributing to the Association’s efforts to reduce paper and the costs associated with mailing documents.
