Manager’s Messages

Happy Holidays!

The Board of Directors and Action Property Management wish all residents a safe and happy holiday season! Please note that Action Property Management’s office will be closed on Friday, December 22nd, Monday, December 25th, and Monday, January 1st in observance of the holidays. If you need to report an emergency maintenance item, please contact Action at (800) 400-2284 to be routed to an emergency on-call representative that can assist you. Normal office hours are Monday through Friday from 7 AM to 7 PM.


Special Assessment Notice

On September 28, 2017, the Nevis Milano Board of Directors passed a $227.97 per unit special assessment. The purpose of the assessment is to help to pay back the $90,816.00 loan from the reserves that was necessitated by a drastic overage of unanticipated water damage expenses due to the rains earlier this year and excessive plumbing leaks prior to the first phase of the repipe project. The budget for the 2017 fiscal year for water damage expenses is $6,000.00. As of August 31, 2017, the Association has paid $101,713.00 for water damage expenses. The extraordinary amount of these expenses has caused the Association’s operating account to go negative, and the Board voted to suspend six months of monthly transfers to reserves totaling $90,816.00 in order to be able to get the operating account back in a healthy condition. The Association is obligated to pay back the loan from reserves and will do so in part by a special assessment of the members, and factoring repayment into the 2018 fiscal year budget. The Board has voted not to raise the monthly assessments in 2018, and in order to facilitate this, a special assessment is necessary to ensure the Association’s accounts are adequately funded.

The special assessment will be paid by each homeowner in one lump sum of $227.97 in addition to your regular assessment on or before November 30, 2017.

The special assessment payment must be a separate check payable to “Nevis Milano Incorporated” with “Special Assessment” written in the memo section of the check and mailed directly to Action’s Corporate Office located at 2603 Main Street, Suite #500, Irvine, CA 92614. Optionally, payment may be made via credit card or eCheck through www.vivoportal.com. Any late or nonpayment of the special assessment is subject to the Association’s Collection Policy. Any special assessment balance must be paid in full prior to closing escrow on your home.

The owners that currently have ACH withdrawal set up for the regular monthly assessments do NOT need to send additional payment, as the special assessment will be automatically deducted via ACH.

Should you have any questions, concerns or comments please contact the Community Manager, Rhonda Hart, via email at rhart@actionlife.com, or via phone at 949.450.0202.


Happy Halloween!

The Association and Action Property Management wish all residents a safe and happy Halloween! To help ensure adults and children have a safe holiday, the American Academy of Pediatrics has compiled a list of Halloween Safety Tips, including do’s and don’ts:

  • A responsible adult should accompany young children on the neighborhood rounds
  • If your older children are going alone, plan and review a route acceptable to you
  • Agree on a specific time children should return home
  • Teach your children to never enter a stranger’s home or car
  • Instruct children to travel only in familiar, well-lit areas and stick with their friends
  • Tell your children not to eat any treats until they return home
  • All costumes, wigs and accessories should be fire-resistant
  • Avoid masks, which can obstruct vision
  • If children are allowed out after dark, fasten reflective tape to their costumes and bags, or give them glow sticks
  • When buying Halloween makeup, make sure it is nontoxic and always test it in a small area first
  • Remove all makeup before children go to bed to prevent skin and eye irritation
  • Children and adults are reminded to put electronic advices down, keep heads up and walk, don’t run, across the street

Repipe Project Update

Phase 1 of the Repipe Project has been completed by AMA Repiping as of September 2017. The Association is currently in the process of scheduling Phase 2 of the project in the first half of 2018. Residents will be notified when the second phase is anticipated to begin.


Repipe Project Update

As previously announced, the Board of Directors has approved a proposal with AMA Repipe to perform the first phase of the repipe project. The project will be overseen by Accord Construction. Communication was sent out recently regarding two “town hall” meetings that will be held regarding Phase 1 of this project, which will be held on the following dates at 7:00 PM at the Association Clubhouse:

Wednesday, June 28, 2017

Tuesday, July 11, 2017

Homeowners and residents who have units that will be completed in Phase 1 should try their best to attend, as important information regarding the project will be discussed. Other homeowners and residents are also welcome to attend. The Phasing Map is attached.Repipe phase map

Phase 1 repiping will begin the week of August 7, 2017.  It is anticipated that Phase 2 will be completed in 2018 and that Phase 3 will be completed in 2019. Rest assured there is no need to relocate while the project is taking place, and the water will be turned back on every evening. The project will also include the painting of the walls where the drywall has been removed and replaced to match the existing walls.


Vehicle Vandalism in Community

The Association has received several reports that vehicles have been vandalized in the community recently. Please be sure to be vigilant and report anything suspicious immediately to the police and call 9-1-1. The Board of Directors is looking into increasing security presence in the community.

 


Water Damage Restoration Policy

The Association has a “Bare Walls” policy. In the event of water intrusion into a unit caused by a component that the Association is responsible for maintaining, such as a plumbing or roof leak, the Association will repair the leak, perform the necessary remediation, replace the damaged section(s) of drywall, and texture and paint that drywall to match the existing wall.

The Association does not offer any reimbursement for damaged flooring or other interior components of the unit. Any relocation expenses incurred by the occupant of the affected unit will not be covered by the Association. It is the responsibility of the homeowners and tenants to properly insure their personal property and it is highly recommended that homeowners purchase insurance coverage that will cover the replacement of the interior components and improvements in a water intrusion event, in addition to covering any relocation expenses for the occupant.


Architectural Approval For Hard Surface Flooring is Required

Please be advised that all installations of hard surface flooring in rooms other than the kitchen and bathrooms requires prior architectural approval by the Association. Hard surface flooring is considered to be anything besides carpet, and includes hardwood, laminate, vinyl and tile. Hard surface flooring must be installed with soundproofing underlayment and must meet the specifications outlined in the Association’s Architectural Approval Guidelines, which can be found on the cover page of the architectural application. You must attempt to obtain signatures from the neighbors below and beside you on the application so that they are made aware that you are applying for architectural approval for hard surface flooring. The architectural application can be viewed and downloaded on the Homeowner Portal at www.vivoportal.com. Applications are reviewed by the Board of Directors at the monthly board meetings. Please submit completed architectural applications with the supplemental information, including the specifications for the flooring and underlayment that meet the Association’s specifications, to Action Property Management in advance of the meeting. Management will verify that all the necessary documentation has been received and will submit the application to the Board for review. Homeowners will be notified in writing shortly after the meeting as to whether their request was approved. If an application is denied, the homeowner will be given a reason as to why it was denied and the homeowner will have a chance to resubmit the application. Please contact the Community Manager with any questions regarding the approval procedures. Failure to obtain Association approval prior to the installation of hard surface flooring will result in the homeowner being called to a hearing before the Board of Directors, and the homeowner may receive fines until the necessary documentation is received and approved. We appreciate your adherence to the Association’s Architectural Improvement Procedures. Thank you!


Repipe Project Loan Ballot Results

The ballots for the repipe project loan, which were distributed in June 2016, were opened and counted at the October 27, 2016 Board of Directors meeting. 75 valid ballots were received, and the results are as follows:

APPROVE                  58

DISAPPROVE            16

ABSTAIN                   1

Since the Bylaws require that 67 homeowners vote to approve the loan, the Association will be unable to move forward with obtaining a loan to fund the repipe project. However, 58% of the community voted in favor, which indicates there is substantial interest in completing this project.

The Board will be discussing ways in which the Association can complete the repipe project with no outside funding. The project will most likely be broken into phases, which would be completed over several years and funded from the Association’s reserves. We will keep homeowners apprised of any developments regarding this matter.

Thank you to all homeowners who took the time to submit their ballot and participate in this important process!


Repipe Project Loan Ballot Update

Please note that the counting of the ballots for the repipe project loan has been deferred to the September 29th meeting in order to allow for a sufficient number of ballots to be received. If you have not yet submitted your ballot, please do so by the date of the meeting. If you need another set of voting materials, please contact Rhonda Hart at Action Property Management. Your participation is greatly appreciated!


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