The Association has received several reports that vehicles have been vandalized in the community recently. Please be sure to be vigilant and report anything suspicious immediately to the police and call 9-1-1. The Board of Directors is looking into increasing security presence in the community.
The Association has a “Bare Walls” policy. In the event of water intrusion into a unit caused by a component that the Association is responsible for maintaining, such as a plumbing or roof leak, the Association will repair the leak, perform the necessary remediation, replace the damaged section(s) of drywall, and texture and paint that drywall to match the existing wall.
The Association does not offer any reimbursement for damaged flooring or other interior components of the unit. Any relocation expenses incurred by the occupant of the affected unit will not be covered by the Association. It is the responsibility of the homeowners and tenants to properly insure their personal property and it is highly recommended that homeowners purchase insurance coverage that will cover the replacement of the interior components and improvements in a water intrusion event, in addition to covering any relocation expenses for the occupant.
Please be advised that all installations of hard surface flooring in rooms other than the kitchen and bathrooms requires prior architectural approval by the Association. Hard surface flooring is considered to be anything besides carpet, and includes hardwood, laminate, vinyl and tile. Hard surface flooring must be installed with soundproofing underlayment and must meet the specifications outlined in the Association’s Architectural Approval Guidelines, which can be found on the cover page of the architectural application. You must attempt to obtain signatures from the neighbors below and beside you on the application so that they are made aware that you are applying for architectural approval for hard surface flooring. The architectural application can be viewed and downloaded on the Homeowner Portal at www.vivoportal.com. Applications are reviewed by the Board of Directors at the monthly board meetings. Please submit completed architectural applications with the supplemental information, including the specifications for the flooring and underlayment that meet the Association’s specifications, to Action Property Management in advance of the meeting. Management will verify that all the necessary documentation has been received and will submit the application to the Board for review. Homeowners will be notified in writing shortly after the meeting as to whether their request was approved. If an application is denied, the homeowner will be given a reason as to why it was denied and the homeowner will have a chance to resubmit the application. Please contact the Community Manager with any questions regarding the approval procedures. Failure to obtain Association approval prior to the installation of hard surface flooring will result in the homeowner being called to a hearing before the Board of Directors, and the homeowner may receive fines until the necessary documentation is received and approved. We appreciate your adherence to the Association’s Architectural Improvement Procedures. Thank you!
